Return & Refund Policy

At TrendyMartUSA, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

1. Eligibility for Returns

We accept returns under the following conditions:
✅ Items must be unused, unworn, and in original packaging.
✅ Return requests must be made within 30 days of receiving your order.
✅ Proof of purchase (order number or receipt) is required.

🚫 Non-Returnable Items:

• Perishable goods, custom products, and clearance items.
• Items damaged due to misuse or improper care.

2. How to Request a Return

1. Contact us at 📩 Trendymart100@gmail.com with your order details.
2. We will review your request and provide a return shipping address.
3. Ship the item back to us. (Customers are responsible for return shipping costs.)
4. Once received, we will inspect the item and process your refund/exchange.

3. Refund Process

• Refunds are issued to your original payment method within 5-10 business days after approval.
• Shipping fees are non-refundable unless the item is defective or incorrect.
• If you haven’t received your refund, please check with your bank before contacting us.

4. Exchanges

• If you received a defective or incorrect item, we will replace it at no additional cost.
• Contact us within 7 days of delivery to request an exchange.

5. Order Cancellations

• You can cancel your order within 12 hours of purchase.
• Once shipped, the order cannot be canceled but can be returned after delivery.

6. Contact Us

For any return or refund inquiries, reach out to us at:
📩 Email: Trendymart100@gmail.com